FAJARDO, Puerto Rico - El Conquistador Resort, A Waldorf Astoria Resort in Puerto Rico, was recently announced as one of the winners of the 2016 Quality Assurance Award by Delta Vacations during a private luncheon held at Delta Vacations University, the company's annual travel agency educational and networking event.
The Quality Assurance Award is an annual recognition program created by Delta Vacations to honor the company's top partners that are providing outstanding quality and service excellence to its mutual customers. Each year, the company recognizes qualifying hotels, destination management companies and rental car agencies in the United States and across the globe, out of the more than 4,000 partners offered by Delta Vacations. This year, El Conquistador Resort was among an elite group of 202 hotels, 21 destination management companies and three car rental companies that earned the award designation.
"We are very honored to be a partner of Delta Vacations, and are thrilled that they find our collaboration to be a strong asset," said Dermot Connolly, managing director, El Conquistador Resort. "This award is a great example of our team's diligent work to continuously provide their customers with an unforgettable vacation experience."
The 2016 Quality Assurance Award was earned by companies that partner with Delta Vacations and achieved the following criteria:
- 99 percent customer satisfaction
- 99 percent product performance (no involuntary relocations)
- A minimum of 100 bookings annually
A complete list of the 2016 Quality Assurance Award winners can be found here: https://deltavacationsevents.meetingrsvp.com/2016qaawards/winners.
For reservations or more information on El Conquistador Resort or Las Casitas Village, please call +1 888 542 1282 or visit http://waldorfastoria.com/elconquistador and http://www.waldorfastoria.com/lascasitas. To learn more about Waldorf Astoria Hotels & Resorts, please visit www.waldorfastoria.com or http://news.waldorfastoria.com or follow on Facebook, Instagram, and Twitter @waldorfastoria
For El Conquistador Resort and Las Casitas Village
+1 954 213 6678
For Hilton Worldwide
+1 703 883 5232
About Delta Vacations
Delta Vacations, the official vacation provider of Delta Air Lines (NYSE: DAL), offers travel agents convenient, one-stop shopping for custom-created vacation packages that bundle flights aboard Delta and its strategic partners - Aeromexico, Air France, Alitalia, KLM and Virgin Atlantic - with stays at more than 4,000 hotels and resorts in more than 250 of the world's top leisure destinations. The company also offers rental cars and hundreds of exciting activities, tours and excursions that can be added to vacation packages. Delta Vacations has earned numerous industry awards including Travel Weekly Readers Choice Awards in 2014 and 2015. Delta Vacations is managed by MLT Vacations, a wholly-owned subsidiary of Delta. For more information, travel agents can visit www.worldagentdirect.com and Twitter @MLTVacationsPR.
About Waldorf Astoria Hotels & Resorts
Waldorf Astoria Hotels & Resorts is a portfolio of 26 iconic properties in the world’s most sought after destinations. Unified by their inspirational environments and True Waldorf Service, Waldorf Astoria hotels deliver unparalleled, bespoke service from the moment a guest books through check out. Waldorf Astoria is a part of Hilton, a leading global hospitality company. Experience Waldorf Astoria by booking at www.waldorfastoria.com. Learn about the brand by visiting http://news.waldorfastoria.com or following the brand on Twitter, Instagram, and Facebook.